Ebajee FAQ – Answers to All Your Questions

Each person may only create one Ebajee account. If multiple accounts are found under the same individual, all accounts may be suspended and any funds forfeited. This is part of our fair play policy.

Click the "Forgot Password?" link on the login page. Enter your mobile number or email address and an OTP will be sent to you. Use the OTP to set a new password. The entire process takes just 2 minutes. If you run into any issues, contact us via live chat.

Log in and go to "Profile Settings" to update your email, mobile number, and other details. For security reasons, some changes may require OTP verification or assistance from support. A name change may require KYC documents.

Yes, you can close your account at any time. Contact support or use the self-exclusion option. Make sure to withdraw any remaining balance before closing. For more details, Responsible Gaming View page.

Supported deposit methods on Ebajee: Mobile Pay, Nagad, Rocket and Dutch-Bangla Mobile Banking. Minimum deposit is just ৳500. Deposits are generally credited to your account instantly. For more information, Payment View page.

Withdrawals on Ebajee are typically processed within 15 minutes to 24 hours. Mobile banking transfers (Mobile Pay/Nagad/Rocket) are usually completed very quickly. Your first withdrawal may require KYC verification, which can take a little longer.

Minimum Deposit: ৳500. Minimum withdrawal: ৳300. The maximum daily withdrawal limit may vary based on your account level. VIP members are eligible for higher withdrawal amounts.

First, wait 30 minutes. Then note the transaction ID from your mobile banking app and contact us via live chat or email us at [email protected]. Provide the transaction ID and amount, and we'll resolve it promptly.

Ebajee does not charge any fees for deposits or withdrawals. However, mobile banking operators (Mobile Pay/Nagad/Rocket) may apply their own service charges in accordance with their respective policies.

Complete your registration and make a minimum first deposit of ৳500. A 100% welcome bonus will be credited to your account automatically. Maximum bonus amount: ৳10,000. Rollover requirement: 10x. For more details, Bonuses View page.

Rollover means you must place a set amount in bets before withdrawing a bonus. For example, a ৳1,000 bonus with a 10x rollover requires ৳10,000 in total bets before the bonus can be withdrawn as cash. The validity period is typically 30 days.

The cashback bonus returns a portion of your weekly losses. The reload bonus adds extra funds on your next deposit. These offers are either applied automatically or Promotions page.

You'll receive a referral bonus when someone registers using your referral link or code and makes their first deposit. The bonus amount varies depending on the current offer. To find out about the latest referral offer, Promotions View page.

At Ebajee, you'll find: Cricket (IPL, T20 WC, BPL), Football (Premier League, La Liga, Bundesliga), Tennis, Kabaddi, Badminton and many more sports. Both live betting and pre-match options are available. For more details, Games View page.

The minimum bet in most markets is ৳10 as the starting point, though this may vary by game and market. Live Betting and casino games may have different minimums. For more details, Betting Tips View.

Live betting lets you place bets in real time while a match is in progress. Odds change every moment — each over in cricket and each goal in football brings new opportunities. Quick decisions are key. Log in and head to the Live Betting section to join the action.

If a match or event is cancelled, your full stake is generally refunded to your account. For postponed matches, the outcome depends on the circumstances. For our full policy, Terms & Conditions View.

Yes. Ebajee uses 256-bit SSL encryption, two-factor authentication (2FA), and device recognition technology. Your financial information is fully encrypted. Failed login protection and automatic logout are also in place.

Log in and go to "Security Settings", then enable "Two-Factor Authentication". Add your mobile number and confirm with an OTP. From then on, you'll receive an OTP on your phone each time you log in. It's strongly recommended to keep this enabled.

No. Ebajee does not sell your personal information to third parties. Limited data may only be shared for payment processing or legal compliance purposes. For more details, Privacy Policy read.

Change your password immediately and email us at [email protected]. Our support team will review your account activity and take the necessary steps. Never share your password with anyone.

You can reach Ebajee support at: Live Chat (available 24/7), Email: [email protected], WhatsApp support. Help is available in Bangla. For urgent matters, live chat is the fastest option.

Live chat typically responds within 1–3 minutes to connect. For email responses, 24-hour For urgent matters, use live chat. Responses may be slightly delayed late at night.

Contact us directly via live chat or send a detailed message to [email protected]. Providing your account number, transaction ID, and a description of the issue will help us resolve it faster. All complaints are reviewed within 24 hours.